Frequently Asked Questions
Everything you need to know about your Kaftan Elegance experience.
What materials are used in your Kaftans?
We use premium, breathable fabrics including high-grade silk, Moroccan crepe, and organic cotton to ensure both luxury and comfort in every piece.
How do I choose the right size?
Our Kaftans are designed with a relaxed, flowy fit. We recommend referring to our detailed Size Guide on each product page to match your height and measurements.
Do you offer international shipping?
Yes, we ship our elegant collections worldwide. Delivery times vary by location, typically ranging from 5 to 12 business days for international orders.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that custom-made or altered Kaftans are final sale.
How should I care for my Kaftan?
To preserve the delicate embroidery and fabric quality, we recommend professional dry cleaning or a gentle hand wash in cold water followed by air drying.
Are the colors on the website accurate?
We strive to display our products as accurately as possible. However, due to professional lighting and screen calibrations, slight color variations may occur.